GEWISS is an Italian multinational company that operates internationally in the development of technological solutions and innovative services for home & building automation, energy protection and distribution, electric mobility and smart lighting.
The history of GEWISS is rooted in a successful entrepreneurial path, born from the revolutionary intuition of the use of technopolymer in electrical systems and guided by the values of integrity, culture of excellence and sustainability.
We are experiencing a moment of exciting and ambitious growth to be increasingly managerial, international, digital and sustainable. For this reason, we need the best talents to walk alongside us, supporting together this process of continuous evolution.

Role purpose

Support commercial operations for the Aegean & Slavic Region by ensuring accurate order management, pricing coordination, reporting, and effective alignment between sales, customers, and internal functions.

Key responsibilities

• Manage customer orders end-to-end, including validation of special conditions, delivery requirements, and coordination with customer service and commercial assistants.
• Analyse and manage special pricing requests, assessing feasibility against margin targets and liaising with Pricing and Area Managers.
• Prepare commercial offers by consolidating technical and pricing inputs from internal stakeholders.
• Maintain CRM data, including pipeline tracking, customer requests, and product configurations.
• Contribute to forecasting activities (AOP, 6+6, monthly forecast cycles) and ensure alignment with supply chain.
• Prepare sales reports, performance tracking, and bonus forecasts.
• Monitor product availability and support demand and supply alignment.
• Follow up on customer-related actions and support Area Managers in daily commercial activities.
• Manage codification requests and support product-related workflows and benchmarking activities.
• Collect and consolidate market intelligence to support commercial decision-making.
• Support customer visits and internal coordination when required.

Cross-functional coordination

• Work closely with Area Managers to structure and validate customer requests.
• Interface with Pricing, Technical Back Office, and Business Units on product and commercial topics.
• Collaborate with Supply Chain for demand planning and forecast accuracy.
• Coordinate with Finance on credit management and payment follow-ups.
• Liaise with Legal on contract review and special agreements.

Technical and operational support

• Coordinate technical and product-related requests with internal experts.
• Support special product workflows and customised solutions.
• Ensure proper documentation and follow-up of ongoing activities.

Profile

• Experience in sales support, commercial operations, or customer service.
• Strong analytical skills, particularly in pricing and margin evaluation.
• Ability to work across multiple stakeholders and functions.
• High attention to detail and accuracy in data handling.
• Familiarity with CRM systems and ERP tools (e.g. SAP).
• Clear and effective communication skills.

In Gewiss, you will find:
• A stimulating and dynamic environment that will allow you to confront talented professionals and projects increasingly digital and innovative.
• Autonomy and responsibility, because getting involved is the first step to make a difference.
• Continuous training and career opportunities. You will have constantly updated multimedia training content. Your results will guide your growth path.
Gewiss guarantees equal opportunities and values all applications in the same way, evaluating passion, skills and motivation.